Harris County Criminal Lawyers Association

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Practice Pointer: Communicating with Clients

June 9, 2015 Leave a Comment

By: Nicole DeBorde

A client who feels they have access to you is generally a happier client.  Even if you are working feverishly on your client’s case, he has no way to appreciate your hard work if you are not communicating your efforts and work to him.

That said, separately updating mothers, sisters, girlfriends, aunts and cousins can lead to significant misunderstandings.  The best practice is to get written permission to communicate about a client’s case from the client.  This permission should be specific as to the person with whom communication is allowed.  Even if a client gives a lengthy list of people who can discuss the case with me, I limit my conversations to a person designated by the family as a spokesperson for the family.

I always invite the client to call or make an appointment to come in whenever they feel it is helpful or necessary to discuss the case.  When the accused is in jail, accepting collect calls is usually helpful.  I always stress to the client that the calls are recorded, but often times the calls are questions about court dates or other basic procedural matters.  If a client has a more specific question, comment or concern that needs to be discussed in person at the jail and we arrange a jail visit.  For federal clients in custody, I invite them to set up a Corrlinks account so that we can correspond by email on non-sensitive matters.  Clients are typically very grateful for a lawyer’s accessibility, and sometimes just knowing the lawyer is available to answer questions cuts down on anxiety.  I make it a point to call clients back the same day or the next day at the latest whenever possible.  This includes while I am in trial even if it means returning the calls by cell phone in the evening. Clients who are not called back promptly will take it personally and feel mistreated.  Promptly returning calls is great for future business as well as keeping the clients you have happy. Far too many State Bar disciplinary cases are the result of failure to communicate with a client.  This is a very easy problem to avoid.

Sometimes, I run into a client who is insistent on doing the opposite of what I am advising or who asks the same questions repeatedly as if the questions have not ever been addressed.   In these circumstances, I will write down the information in a letter and even sometimes have the client initial my copy of the letter.  This is NOT something I file in court.  It is a document for my file and for the client to have something they can refer to if they are having trouble remembering what was discussed.  Sometimes having the information to read helps significantly when a client has had difficulty either believing or understanding information.

Many client-lawyer disagreements can be avoided with simple communication.  Taking the time to make sure the client’s questions are answered is always worth it – for the lawyer’s peace of mind and the client’s.

Filed Under: Defender, practice pointers, Public Trust Tagged With: attorney-client relationship, clients, communication, lawyers, practice pointer

Practice Pointer: Do You Allow Mom to Attend Client Meetings?

June 9, 2015 Leave a Comment

By: Nicole DeBorde and JoAnne Musick

Of course, the answer is it depends. It can definitely be helpful for family members to hear about general matters like courtroom procedure, how long various steps will take, what you expect to happen and when and what you need generally from your client. Often, the client will be seeking the opinion of these family members, so it is better to have them accurately informed.

On the other hand, it is clearly a problem to have family members in a meeting where the client will be discussing his actions or involvement in a case when that information could later be revisited in court in the form of testimony from those same family members under cross.

Often times, I choose a middle ground. I include family members (with the permission of the client, of course) in that portion of the meeting which will allow them to hear the general information about the case and expectations. I also invite them to ask any questions, and I answer the questions I can without violating a confidence or sharing information about the facts of the case. Sometimes the family members already know the details of the case either because they are witnesses or the client has told them details prior to my engagement in the case. In these instances, I sometimes allow the client’s family to remain for some fact discussion. Usually though, after general discussion has been had and general questions have been answered, I excuse the family members to the lobby and continue the meeting with the client in private to discuss the details of the case. Remind the family during the general information session that attorney-client privilege protects the client and will be destroyed if they are present while you discuss facts and circumstances surrounding your representation. Explain that the privilege exists to protect the client as well as the family (i.e. family could be subpoenaed and forced to testify against the client should the client discuss details with them). In my experience, most family members understand this concept and would not want to be forced to testify against the loved one.

Also, it is important to make sure it is the client’s will being done throughout the representation and not the will of an overbearing family member. I make sure to ask the client privately about matters requiring a choice during the representation.

Overall, including family members in meetings with the client can cut down on misunderstandings and help the family appreciate the hard work you are doing for their loved one. But, keep in mind; there are some things that must be discussed with the client in private even when the family wants to participate in order to preserve the privilege and confidentiality of your representation. In simple terms, make sure the client’s interests always come first. Remember the family wants the best for the client, that’s why they have come to see you, but they do not automatically understand that too much involvement can be detrimental so politely explain this to them and move on.

 

Filed Under: Defender, practice pointers, Public Trust Tagged With: attorney-client privilege, confidentiality, lawyers, meetings, practice pointer

Paying Our Respects

February 5, 2015 Leave a Comment

Today HCCLA held its Memorial Dedication Ceremony to pay our respects to those fallen lawyers who have fought for justice.  Special thanks to those members who took the time to come celebrate and remember with us.  Also, special thanks to the four local judges who made time share this even with us:

  • The Honorable Brad Hart, Judge of the 230th District Court;
  • The Honorable Ryan Patrick, Judge of the 177th District Court;
  • The Honorable Kristin Guiney, Judge of the 179th District Court; and
  • The Honorable Marc Brown, Justice of the Fourteenth Court of Appeals.

Past President Mark Bennett also blogged about this event here.  Sadly, most of the local judiciary failed to find the time to pay respects despite having been personally invited.

Our practice of honoring our brethren started in 2006 when Past President Robert Fickman implemented this practice and organized the first memorial.  Since that time, Past President Earl Musick has continued the tradition by organizing additional ceremonies as necessary.

Filed Under: Featured, Members, politics Tagged With: Earl Musick, lawyers, memorial, respect, Robert Fickman

Members Giving Back – Upward Bound

November 9, 2014 Leave a Comment

Kudos to Tristan LeGrande, Shamim Ebrahimi, Darren Sankey, and Brandon Ball for speaking today to students at Upward Bound.

Upward Bound works with low income and at risk youths to help them become the first in their family to attend college. Many of these students have friends and family members that have been or are currently in prison. The students absolutely loved the speakers and were engaged in the presentations.

Thank you to the speakers for sharing their personal narratives to the students and educating and encouraging them to exercise their rights as young citizens.

The second group of HCCLA members will be presenting on November 22. If you’re interested, please email me at thuylelaw@gmail.com.

Filed Under: Members Tagged With: giving back, high school, lawyers, speakers, upward bound

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